Privacy Policy

Surplus Inventory Buyer

Surplus Inventory Buyer, owner and operator of the websites www.surplusinventorybuyer.com and all applications or mobile applications offered by us, (each a “Website” and collectively the “Websites”) through its various subsidiaries (collectively, “Surplus Inventory Buyer”, “us,” “we,” and “our”), wants you to know that we take your privacy seriously.

Our Privacy Policy (“Policy”) states what information we collect, how that information is collected, for what purposes we collect information (including specifically the legal basis on which Personal Information we collect from you will be processed), how that information is used, who we share it with and under what circumstances that information would be released. Our Policy will also explain what rights you have in relation to your Personal Information, what steps we take to secure your private information and what steps you should take to safeguard that information. Finally, our Policy will tell you who you can contact regarding questions about our Policy. Should you require assistance or are having any trouble accessing this Policy or the Websites, please contact us at Privacy@surplusinventorybuyer.com. Material changes will be communicated by posting an updated version of the Policy on this Website.

  1. Types of Personal Information We Collect
  2. Sources of Personal Information
  3. How We Use Your Personal Information
  4. Do We Transfer Your Personal Information Outside Your Country?
  5. What Are Your Rights?

Types of Personal Information We Collect

  • Identifiers, such as your name, address (including, city, state, postal code, and country), email address, telephone phone number, secondary number, account name, IP address, and other information you provide to us.
  • Commercial information, including records of personal property, product or services purchased, obtained or considered, or other purchasing or consumer history.
  • Financial information, such as your VAT or government-issued Tax ID, or any other financial information you provide to us. Internet or other electronic network activity information, such as your usage statistics, information about your device (including browser and operating system), your browsing history, access times, and referring site.
  • Audio, electronic, visual, thermal, olfactory or similar information.
  • Professional, employment, or education information, such as your job title, company name (including company website url and number of employees).
  • Inferences drawn from any of the information we collect to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Sources of Personal Information

  • Information you provide to us directly. We collect the information you provide to us directly, such as when you register for an account with us through any of our Websites or submit information to us (such as in connection with a bid or purchase, when you submit an inquiry, etc.).
  • Information automatically collected or inferred from your interaction with us. We automatically collect technical information about your interactions with us (such as IP address and browsing history).
  • Information from public sources.
  • Information from third parties. We receive information about you and your interactions with us from third parties, such as from your employer or co-workers, third party service and content providers, credit reporting agencies, companies that provide or sell lists of potential purchasers, and others interacting with us.

How We Use Your Personal Information

  • To provide services to you, such as to consummate transactions with you; register and administer your account; to establish and facilitate our business relationship with you; to respond to an inquiry, complaint, or request from you; and to understand your preferences and needs.
  • For our own internal business purposes, such as to administer and improve our Websites; to track and report Website traffic; to analyze our customers’ demographics and interests; to help diagnose potential problems with our server; to enhance or develop features, products, and services; to monitor and analyze information regarding your browsing and viewing preferences; and to otherwise protect or further our legitimate interests.
  • For legal, safety or security reasons, such as to comply with legal requirements; protect our safety, our property or rights of those who interact with us, or others; and detect, prevent, and respond to security incidents or other malicious, deceptive, fraudulent, or illegal activity.
  • In a de-identified, anonymized or aggregated format. When converted to a de-identified, anonymized, or aggregated format, data no longer constitutes Personal Information and we may use this information for any purpose. We may use and share anonymized or aggregated information with third parties.
  • For marketing. We may use your Personal Information to send you e-mail alerts and newsletters regarding upcoming auctions, sales events and information about our products and services which we anticipate may be of interest to you.
  • For any other purposes for which you provide consent.

Do We Transfer Your Personal Information Outside Your Country?

Your Personal Information shall generally be stored and processed in the US. Your personal data may be stored and processed in any country where we or our affiliates or approved partners have facilities or operations, including but not limited to the UK, Hong Kong and China.

From time to time there may be transfers between members of our group of business entities into and/or out of the European Economic Area (EEA).

For all cross-border transfers of Personal Information we ensure appropriate security measures and legal safeguards are in place.

For EU Residents:

Where your Personal Information is transferred from within the EEA to a country outside the EEA (including the United States) we ensure that security measures and adequate safeguards are in place for the transfer of Personal Information in compliance with applicable data protection laws on the transfer of Personal Information outside the EEA.

What Are Your Rights?

UK and EEA Rights. You have a number of rights when it comes to your Personal Information. Further information and advice about your rights can be obtained from the data protection regulator in your country of residence. You can exercise any of these rights by writing to us on the email address below in the contact us section below.

The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Website Privacy Policy.The right of access. You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Website Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law. You can do this by writing us on the email address below.

The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in personal information that we hold by writing us on the email address below.

The right to erasure. This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

The right to restrict processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.

The right to data portability. You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. This is not a general right however and there are exceptions.

The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing (i.e. receiving emails from us notifying you about other services we provide which we think may be of interest to you or being contacted with varying potential opportunities). You may change your preferences regarding email communications by contacting us.

The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

California Rights
Under California Civil Code §§ 1798.80-1798.85 and California Business and Professions Code §§ 22575 – 22579, California residents are entitled to the following rights pertaining to protecting their Personal Information. Residents have the right to reasonable security of their Personal Information by us, and to destruction of any Personal Information that is no longer to be retained by the company via shredding, erasing or otherwise modifying the Personal Information in the records to make them indecipherable. Residents may expect that a business that discloses Personal Information about a California resident under a contract with a non-affiliated third party shall require by contract that the third party implement and maintain reasonable security procedures and practices appropriate to the nature of the information, to protect the Personal Information from unauthorized access, destruction, use, modification, or disclosure. Residents have a right to timely notification by us if we learn of an unauthorized disclosure or acquisition of your Personal Information. Residents have the right to be informed by our customer relations staff of how they can inquire about our privacy practices or compliance with the above-referenced California laws. Residents have the right to be provided contact information for inquiring about the company’s privacy practices at every location in California where we do business. Residents have a right to a response to any enquiry regarding our privacy practices or compliance with California law within 30 days of receipt of the enquiry by us. We may not request you waive any of your rights under the above-referenced California laws.California residents also have certain rights under the California Consumer Privacy Act (“CCPA”), subject to legal limitations and applicable exceptions, regarding the collection, use, and sharing of your Personal Information. California residents may exercise the following rights by emailing us at Privacy@surplusinventorybuyer.com.